Terms and Conditions

Right of Withdrawal: Applies only to EU Consumers (14-day cancellation period).

User Eligibility: Some terms apply only to Consumers or Business Users.

Registration: Provide accurate info and safeguard login details.
Termination: Users may delete accounts anytime by contacting the Owner.
Suspension: The Owner may suspend/delete accounts for violations without compensation.

All content is owned/licensed by the Owner. Unauthorized use (copying, sharing, modifying) is prohibited.
Users retain rights to their uploaded content but grant the Owner a license to use it for site operations.

Products: Descriptions and prices are subject to change.
Process: Select items, enter details, review, and pay. Orders are binding upon submission.
Payments: Processed via third parties; no refunds for failed payments.

Standard Delivery: Products delivered within 30 days of purchase.
Free Delivery: Applies to orders above a specified threshold to eligible locations. Additional charges may apply for remote addresses.
Inspection Required: Customers must verify product condition before signing the delivery note. Fouani Store is not responsible for damages/missing parts post-delivery.
Failed Deliveries:

For carrier-arranged deliveries by User: Owner not liable for delays/damages after handover.

Unclaimed goods will be returned; second delivery attempts incur User costs.

Unused, in original packaging with proof of purchase.

Return shipping costs are non-refundable (unless free delivery applied).

Jinko Solar Panels.

Products with damaged packaging, missing accessories, or tampered serial numbers.

Process: Email online@fouani.com for return instructions. Refunds issued after inspection.

Third-party content/resources.

Damages from site misuse, hacking, or force majeure events.

Changes: The Owner may update Terms; continued use implies acceptance.
Governing Law: Laws of the Owner’s jurisdiction apply (with exceptions for EU Consumers).
Disputes: Contact the Owner first; EU Consumers may use the ODR Platform.

Shipping Policy

Processing Time: 2–3 business days (excluding Sundays/public holidays). Delivery timelines vary by location and product availability.
Notifications: Shipment confirmations sent via email (check spam if missing).

Serves select Nigerian states/cities including:

Lagos (Mainland/Island), Abuja, Kano, Port Harcourt, Ibadan, Kaduna, Asaba, Jos, Benin, Warri, Uyo, Owerri.
Note: Buyers are not responsible for VAT, tariffs, or import fees.

Customer Responsibility: Return items to the store within 24 hours or bear return shipping costs.
Refund Deductions: Non-refundable shipping fees apply (unless free delivery was offered).